Our Services
PBM delivers fast, reliable, and secure IT for Montana businesses.
Every service below is delivered by local experts who care about your security and your bottom line.
Remote Monitoring
24/7 monitoring of your systems and networks. We catch issues before they become problems, keeping you online and productive.
Secure Cloud Backup
Automated, encrypted backups to keep your data safe from disasters, hardware failures, or ransomware. We test your backups—so you know they work.
Managed IT Services
We become your outsourced IT team: fast helpdesk support, maintenance, vendor management, and ongoing strategy—all for one flat rate.
Computer Service & Repair
PC and Mac troubleshooting, upgrades, virus removal, new setups, and more—done quickly, with honest advice and no jargon.
Threat Detection (MDR)
Managed Detection & Response—advanced security tools and a local team watch over your business day and night. Get alerts, guidance, and hands-on help.
Office 365 Security
Protect your email, files, and accounts with proper Office 365 setup, phishing protection, and advanced threat detection.
Endpoint Detection & Response (EDR)
Modern, AI-powered security for every device—detect, isolate, and stop threats before they spread.
Wireless Networking
Reliable, secure WiFi and networking for your whole business—designed, installed, and supported by PBM.
Cybersecurity Compliance
HIPAA, PCI, SOC 2, and more—audits, policy creation, automated documentation, and grant support for Montana SMBs.
VoIP Solutions
Modern, affordable phone systems with advanced features and support—keep your team connected, wherever they are.
Choose Your Protection Level
From essential monitoring to enterprise-grade security, we have the right package for your business size and needs.
Essential
Perfect for small businesses getting started with managed IT
Professional
Comprehensive protection for growing businesses
Enterprise
Full-service IT and security for larger organizations
Detailed Feature Comparison
| Features | Essential | Professional | Enterprise |
|---|---|---|---|
24/7 System Monitoring Continuous monitoring of your IT infrastructure | |||
Help Desk Support Technical support when you need it | Business Hours | Extended Hours | 24/7 Priority |
Cloud Backup Automated, secure data backup solutions | Basic | Advanced | Enterprise |
Antivirus Protection Basic malware and virus protection | |||
Patch Management Automated security updates and patches | |||
Email Security Protection against phishing and email threats | Basic | Advanced | Enterprise+ |
Endpoint Detection & Response (EDR) Advanced threat detection on all devices | |||
Dark Web Monitoring Monitor for compromised credentials | |||
Security Awareness Training Employee cybersecurity education | Quarterly | Monthly | |
Compliance Support HIPAA, PCI, and other compliance assistance | Basic | Full Service | |
Penetration Testing Professional security testing | Annual | ||
Dedicated Account Manager Personal point of contact for your account | |||
Strategic IT Planning Long-term technology roadmap planning | Basic | Comprehensive | |
Priority Response Time Guaranteed response time for critical issues | 4 hours | 2 hours | 1 hour |
Network Security Assessment Comprehensive security evaluation | Annual | Bi-Annual |
Custom Solutions Available
Need something specific? We can customize any package to fit your unique requirements. Contact us to discuss your specific needs and get a tailored quote.
No Long-Term Contracts
All our packages are month-to-month with no long-term commitments. You can upgrade, downgrade, or cancel anytime with 30 days notice.
Ready to Get Protected?
Schedule a free consultation to discuss which package is right for your business.