Frequently Asked Questions
Common questions about our cybersecurity and IT services for Montana businesses
What cybersecurity services does PBM offer?
PBM offers comprehensive cybersecurity services including 24/7 monitoring, threat detection, endpoint protection, email security, network security, penetration testing, and security awareness training for Montana businesses.
Do you provide HIPAA compliance services?
Yes, we specialize in HIPAA compliance for healthcare practices in Montana. Our services include risk assessments, policy development, staff training, technical safeguards implementation, and ongoing compliance monitoring.
What areas in Montana do you serve?
We're based in Polson, Montana and serve Lake County, Western Montana, and provide remote services statewide. Our primary service areas include Polson, Ronan, St. Ignatius, Missoula, Kalispell, and surrounding communities.
How quickly can you respond to a cyber attack?
We provide 24/7 emergency response for cyber attacks. Our team can typically respond within 2 hours for critical incidents, with immediate containment and recovery procedures to minimize business disruption.
What makes PBM different from other IT companies?
PBM has over 40 years of experience serving Montana businesses, with deep local knowledge and 15+ professional certifications. We provide personalized service, transparent pricing, and solutions specifically designed for Montana's business environment.
Do you offer managed IT services?
Yes, we provide comprehensive managed IT services including proactive monitoring, help desk support, server management, workstation management, software updates, patch management, and IT strategy planning.
How much do your services cost?
Our pricing varies based on your specific needs, business size, and service requirements. We offer transparent, competitive pricing with no hidden fees. Contact us for a free consultation and customized quote for your Montana business.
Can you help with PCI compliance for retail businesses?
Absolutely. We help retail businesses achieve and maintain PCI-DSS compliance with network segmentation, encrypted payment processing, access controls, vulnerability scanning, and comprehensive audit documentation.
Still Have Questions?
Can't find the answer you're looking for? Contact our Montana team for personalized assistance.